PowerPoint-TLIP0003 Ensure the confidentiality, privacy and security of customer information MSA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS100 Follow WHS procedures Elective units MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment MSMOPS101 Make measurements MSMOPS102 Perform tasks to support production If you require RPL Kits with comprehensive benchmarking

health and work practices Elective units BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations BSBSMB406 Manage small business finances SHBBBOS001 Apply cosmetic tanning products If you require RPL Kits with comprehensive benchmarking

Core Units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance CHCPRP003 Reflect on and improve own professional practice CHCPRP005 Engage with health professionals and the health system HLTAAP003 Analyse and respond to client health information HLTAID011 Provide first aid HLTAYV001 Develop Ayurvedic practice HLTLAYV002 Make Ayurvedic lifestyle assessments HLTAYV003 Provide Ayurvedic bodywork therapies HLTAYV004 Provide Ayurvedic lifestyle advice HLTAYV005 Provide advice on Ayurvedic nutrition HLTAYV006 Take cases within Ayurvedic framework HLTAYV007 Diagnose conditions within an Ayurvedic framework HLTAYV008 Provide Ayurvedic remedial therapies HLTAYV009 Provide therapeutic Ayurvedic nutritional advice HLTAYV010 Select and advise on Ayurvedic medicines - dravyaguna HLTAYV011 Prepare and dispense Ayurvedic medicines - dravyaguna HLTAYV012 Monitor and evaluate Ayurvedic treatments HLTINF004 Manage the prevention and control of infection HLTWHS004 Manage work health and safety Elective Units BSBESB406 Establish operational strategies and procedures for new business ventures CHCCCS001 Address the needs of people with chronic disease CHCCCS038 Facilitate the empowerment of people receiving support CHCMHS001 Work with people with mental health issues

PowerPoint-TLIP0003 Ensure the confidentiality, privacy and security of customer information MSA aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered