ERF Checklist-AURTTA104 Carry out servicing operations Diploma equipment and work areas SHBXCCS001

equipment and work areas SHBXCCS001 Conduct salon financial transactions SHBXCCS003 Greet and prepare clients for salon services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team Elective Units SHBXCCS004 Recommend products and services SIRRMER001 Produce visual merchandise displays SIRRINV001 Receive and handle retail stock SIRXSLS001 Sell to the retail customer If you require RPL Kits with comprehensive benchmarking

allowing you to:

Core units FDFOHS2001A Participate in OHS processes FDFOP2061A Use numerical applications in the workplace FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FDFFS2001A Implement the food safety program and procedures SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks FBPOPR2024 Operate a cooling

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace require RPL Kits with comprehensive benchmarking

ERF Checklist-AURTTA104 Carry out servicing operations Diploma equipment and work areas SHBXCCS001Please contact us for more information!