Vocational Placement Kit-ICTSS00085 Basic Restricted Cabler Registration Skill Set MSA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units FDFOHS2001A Participate in OHS processes FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FBPOPR2032 Apply work procedures to maintain integrity of product FBPOPR2024 Operate a cooling

Clear instructions for recording evidence

The learner guides have been aligned to learner cohorts

Vocational Placement Kit-ICTSS00085 Basic Restricted Cabler Registration Skill Set MSA aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.