Vocational Placement Kit-MSFFDM4014 Produce manual and computer-aided drawings from design concepts PUA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity CHCLEG003 Manage legal and ethical compliance CCHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS004 Manage work health and safety Elective Units CHCCCS004 Assess co-existing needs Group A CHCCSM004 Coordinate complex case requirements Group A CHCCSM005 Develop

Units of competency BSBLDR602 Provide leadership across the organisation CUAPPM515 Develop

Monitor water supplies

Vocational Placement Kit-MSFFDM4014 Produce manual and computer-aided drawings from design concepts PUA aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.