Learning and Assessment Kit-RII20920 Certificate II in Drilling Operations New Unit Units of competency SISSSOF002 Continuously

Units of competency SISSSOF002 Continuously improve officiating skills and knowledge SISSSOF001 Work as an official in sport SISXIND009 Respond to interpersonal conflict SISSSOF003 Officiate sport competitions If you require RPL Kits with comprehensive benchmarking

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases Group A AHCMOM304 Operate machinery and equipment Group A AHCPMG301 Control weeds Group A AHCPMG302 Control plant pests

forming and shaping techniques MEM05011 Assemble fabricated components MEM05012 Perform routine manual metal arc welding MEM05014 Monitor quality of production welding/fabrications MEM05015 Weld using manual metal arc welding process MEM05049 Perform routine gas tungsten arc welding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-RII20920 Certificate II in Drilling Operations New Unit Units of competency SISSSOF002 ContinuouslyOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to