Learner Guide-TLII0005 Apply customer service skills PMB Units of competency BSBPMG539 Manage

Units of competency BSBPMG539 Manage project governance BSBLDR602 Provide leadership across the organisation BSBOPS602 Monitor corporate governance activities If you require RPL Kits with comprehensive benchmarking

health and work practices SIRXIND003 Organise personal work requirements SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control BSBSUS211 Participate in sustainable work practices Group B: General elective units SHBBRES003 Research and apply beauty industry information Group B: General elective units SIRRINV001 Receive and handle retail stock Group B: General elective units SIRRMER001 Produce visual merchandise displays Group B: General elective units SIRXOSM003 Use social media and online tools Group B: General elective units If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHW071 Manage medicines in Aboriginal and/or Torres Strait Islander primary health care HLTINF004 Manage the prevention and control of infection HLTAHW020 Administer medications HLTAHW046 Apply advanced skills in primary health care HLTAHW066 Manage the delivery of Aboriginal and/or Torres Strait Islander primary health care If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTDET001 Construct models HLTDET002 Construct custom impression trays HLTDET003 Construct registration rims HLTDET004 Articulate models and transfer records HLTDET005 Construct thermoformed bases and appliances HLTDET006 Construct immediate dentures HLTDET007 Construct removable acrylic partial dentures HLTDET008 Construct cast removable alloy partial denture framework HLTDET009 Construct crown and bridge structures HLTDET010 Join alloy structures HLTDET011 Construct ceramic and fixed restorations HLTDET012 Construct orthodontic appliances HLTDET013 Construct oral splints HLTDET014 Repair and modify dentures and appliances HLTDET015 Construct complete removable acrylic dentures and appliances HLTDET016 Design digital dental restorations and appliances using computer-aided design (CAD) HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS003 Maintain work health and safety Elective units BSBFIN401 Report on financial activity BSBLDR414 Lead team effectiveness BSBOPS301 Maintain business resources CHCDIV003 Manage and promote diversity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-TLII0005 Apply customer service skills PMB Units of competency BSBPMG539 ManageOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce