SCORM Compliant Package-SITXCCS019 Prepare quotations Training And Assessment Strategy Units of competency HLTPOP015 Provide

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

artificial surfaces SISOPLN004 Identify hazards

Units of competency RIIRIS402E Carry out the risk management process RIICWD503E Prepare traffic management plans and traffic guidance schemes * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

SCORM Compliant Package-SITXCCS019 Prepare quotations Training And Assessment Strategy Units of competency HLTPOP015 Provide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.